Frequently Asked Questions
Everything you need to know about shopping with Stag Iconic.
What are your shipping times and costs?
We offer standard shipping across the country, typically arriving within 3-7 business days. Shipping costs are calculated at checkout based on your location and order size, with free shipping available on orders over $100.
What is your return policy?
We accept returns on most items within 30 days of delivery, provided they are in their original, unused condition with all packaging intact. Please visit our Returns Portal to start a claim.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website so you can monitor your package in real-time.
Which payment methods do you accept?
Stag Iconic accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your products covered by a warranty?
Yes, many of our premium items come with a manufacturer's warranty. Specific warranty details can be found on individual product pages or by contacting our support team.
Can I change or cancel my order after it's been placed?
We aim to process orders as quickly as possible. If you need to make changes, please contact us within 1 hour of placing your order. Once an order has reached the shipping stage, it cannot be modified.